
NORTHUMBERLAND TILES
An inspirational customer focused website for this passionate family business.
Brand, Design, UX, Website, Responsive
Northumberland Tiles and Bathrooms is a family-run business with a deep passion for providing high-quality products alongside exceptional customer service. They required a new website that would not only highlight their extensive product range but also enhance the digital experience for their customers, ultimately driving sales and increasing conversions.


We worked closely with the team at Northumberland Tiles to understand their customer’s journey and how they interacted with their website. Through strategic planning and user experience research, we were able to design a website that not only showcased their impressive portfolio of projects and products but also catered to their customers' needs, ensuring a seamless and engaging online experience.
The new website was designed with a focus on inspiring potential customers and making it easy for them to browse, discover, and make purchasing decisions. We utilised responsive design to ensure that the site performed beautifully on any device, providing a consistent, high-quality experience whether accessed via desktop, tablet, or mobile.
To further elevate the user experience, we integrated an intuitive navigation system that allows customers to easily find products and services based on their specific needs. With detailed product descriptions, high-quality images, and clear calls to action, the website encourages users to explore and connect with Northumberland Tiles and Bathrooms. The site also features an easy-to-use enquiry form and streamlined contact options, making it simpler for potential clients to reach out for personalised advice or quotes. This customer-centric approach not only improved usability but also helped foster trust and build lasting relationships with visitors.





Optimised Accessibility
The website was built with a responsive design, ensuring that it delivers a seamless experience across all devices, from desktops to tablets and smartphones. This adaptability allows customers to browse and shop for tiles and bathrooms with ease, regardless of the device they’re using. Whether they’re at home or on the go, the site’s responsive nature ensures that the content remains visually appealing, easy to navigate, and fully functional, providing a consistent and high-quality experience for every user. This approach not only enhances user satisfaction but also boosts engagement, contributing to higher conversion rates.

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